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Data protection policy

Data protection policy of Bosch SoftTec GmbH

  1. Introduction
  2. Bosch SoftTec GmbH (hereinafter “SoftTec” or “We” or “Us”) welcomes you to our internet pages and mobile applications (together also referred to as “Online Offers”). We thank you for your interest in our company and our products.

  3. SoftTec respects your privacy
  4. The protection of your privacy throughout the course of processing personal data as well as the security of all business data is an important concern to us. We process personal data that was gathered during your visit of our Online Offers confidentially and only in accordance with statutory regulations.

    Data protection and information security are included in our corporate policy.

  5. Controller
  6. SoftTec is the controller responsible for the processing of your data; exceptions are outlined in this data protection notice.

    Our contact details are as follows:

    Bosch SoftTec GmbH, Phoenixstrasse 3, 31137 Hildesheim, Germany


  7. Collection, processing and usage of personal data
  8. 4.1 Processed categories of data

    The following categories of data are processed (log files):

    • IP address (internet protocol address) of the terminal device used to access the Online Offer;
    • Internet address of the website from which the Online Offer is accessed (so-called URL of origin or referrer URL);
    • Name of the service provider which was used to access the Online Offer;
    • Name of the files or information accessed;
    • Date and time as well as duration of recalling the data;
    • Amount of data transferred;
    • Operating system and information on the internet browser used, including add-ons installed (e.g., Flash Player);
    • http status code (e.g., “Request successful” or “File requested not found”).

    4.2 Principles

    Personal data consists of all information related to an identified or identifiable natural person, this includes, e.g. names, addresses, phone numbers, email addresses, contractual master data, contract accounting and payment data, which is an expression of a person's identity.

    We collect, process and use personal data (including IP addresses) only when there is either a statutory legal basis to do so or if you have given your consent to the processing or use of personal data concerning this matter, e.g. by means of registration.

    4.3 Processing purposes and legal basis

    We as well as the service providers commissioned by us; process your personal data for the following processing purposes:

    Provision of these Online Offers

    (Legal basis: Legitimate interest on our part in direct marketing as long as this occurs in accordance with data protection and competition law).

    SoftTec uses Amazon Web Services (following “AWS”) for hosting of this website of Amazon Web Services, Inc., 410 Terry Avenue North, Seattle WA 98109, USA.

    Based on technical reasons it might happen that the infrastructure is maintained from USA. AWS has signed the EU-US Privacy Shield.

    Legal basis for processing your IP-address is our legitimate interest to provide our website for marketing purposes.

    Further information can be found in the privacy policy of AWS.

  9. External links
  10. Our Online Offers may contain links to third party internet pages – by providers who are not related to us. Upon clicking on the link, we have no influence on the collecting, processing and use of personal data possibly transmitted by clicking on the link to the third party (such as the IP address or the URL of the site on which the link is located) as the conduct of third parties is naturally beyond our control. We do not assume responsibility for the processing of personal data by third parties.

    5.1 Transfer to recipients outside the EEA

    We might transfer personal data to recipients located outside the EEA into so-called third countries.

    In such cases, prior to the transfer we ensure that either the data recipient provides an appropriate level of data protection or that you have consented to the transfer. As we use Amazon Webservices for hosting this website we verified before contracting this company that the company follows the EU-US- Privacy Shield to ensure required data security and privacy.

    You are entitled to receive an overview of third country recipients and a copy of the specifically agreed-provisions securing an appropriate level of data protection. For this purpose, please use the statements made in the Contact section.

  11. Duration of storage, retention periods
  12. Principally, we store your data for as long as it is necessary to render our Online Offers and connected services or for as long as we have a legitimate interest in storing the data (e.g. we might still have a legitimate interest in postal mail marketing after fulfillment of our contractual obligations). In all other cases we delete your personal data with the exception of data we are obliged to store for the fulfillment of legal obligations (e.g. due to retention periods under the tax and commercial codes we are obliged to have documents such as contracts and invoices available for a certain period of time).

    As we use Amazon Webservices for hosting this website you will find more information about storage about above mentioned data in the privacy information by Amazon.

  13. Security
  14. Our employees and the companies providing services on our behalf, are obliged to confidentiality and to compliance with the applicable data protection laws.

    We take all necessary technical and organizational measures to ensure an appropriate level of security and to protect your data that are administrated by us especially from the risks of unintended or unlawful destruction, manipulation, loss, change or unauthorized disclosure or unauthorized access. Our security measures are, pursuant to technological progress, constantly being improved.

  15. User rights
  16. To enforce your rights, please use the details provided in the Contact section. In doing so, please ensure that an unambiguous identification of your person is possible.

    Right to information and access:

    You have the right to obtain confirmation from us about whether or not your personal data is being processed, and, if this is the case, access to your personal data.

    Right to correction and deletion:

    You have the right to obtain the rectification or completion of inaccurate personal data or deletion of your data as far as statutory requirements are fulfilled.

    This does not apply to data which is necessary for billing or accounting purposes or which is subject to a statutory retention period. If access to such data is not required, however, its processing is restricted (see the following).

    Restriction of processing:

    You have the right to demand for – as far as statutory requirements are fulfilled – restriction of the processing of your data.

    Data portability:

    You are entitled to receive data that you have provided to us in a structured, commonly used and machine-readable format or – if technically feasible – to demand that we transfer those data to a third party.

    Objection to direct marketing:

    Additionally, you may object to the processing of your personal data for direct marketing purposes at any time.

    Objection to data processing based on the legal basis of “legitimate interest”:

    In addition, you have the right to object to the processing of your personal data at any time, insofar as this is based on legitimate interest. We will then terminate the processing of your data, unless we demonstrate compelling legitimate grounds according to legal requirements which override your rights.

    Withdrawal of consent:

    In case you consented to the processing of your data, you have the right to revoke this consent at any time with effect for the future. The lawfulness of data processing prior to your withdrawal remains unchanged.

    Right to lodge complaint with supervisory authority:

    You have the right to lodge a complaint with a supervisory authority. You can appeal to the supervisory authority which is responsible for your place of residence or your state of residency or to the supervisory authority responsible for us. This is:

    State Commissioner for Data Protection and Freedom of Information

    Barbara Thiel
    Prinzenstraße 5
    30159 Hannover
    Telefon: 05 11/120-45 00
    Telefax: 05 11/120-45 99

  17. Changes to the Data Protection Notice
  18. We reserve the right to change our security and data protection measures. In such cases, we will amend our data protection notice accordingly. Please, therefore, notice the current version of our data protection notice, as this is subject to changes.

  19. Contact
  20. If you wish to contact us, please find us at the address stated in the "Controller" section.

    To assert your rights and to notify data protection incidents please use the following link:

    For suggestions and complaints regarding the processing of your personal data we recommend that you contact our data protection officer:

    Data Protection Officer
    Information Security and Privacy (C/ISP)
    Robert Bosch GmbH
    Postfach 30 02 20
    70442 Stuttgart



    Effective Date: 2019.05.29